From bgvocals@yahoo.com Thu Nov 08 08:47:12 2012
Subject:Re: Quality control, warranties and "stuff" that happens....

Hi Craig,

I agree about the possible reason for it, but that should be more of an explanation rather than an excuse.  I mentioned what I did only to help things get better.  You mention his great tech support below, and I have also read a lot of good things about him and his efforts.  To make them even better, I would simply suggest not including such idoms (particularly vulgar ones) in replies to customers.

Lou

>________________________________
> From: ccmacdon
>To: CloneWheel@yahoogroups.com
>Sent: Thursday, November 8, 2012 10:52 AM
>Subject: Re: [CWSG] Quality control, warranties and "stuff" that happens....
>
>
>Lou, let's be reasonable here... For Andrea and Guido, English is a second language!!!!!
>
>Despite that they do a fantastic job of communicating with us and providing tech support I written English!  I'll take Andrea and Guido's tech support via email any day.. I've NEVER had such great support on any keyboard I've ever had before!!
>
>Craig
>

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