From djacques@csulb.edu Wed Aug 25 07:11:55 2010
Subject:Re: Epoch

For one of my several businesses I sell sample software... I charge
$20 per sample package with a 100% refund if the customer is not
satisfied for any reason. I must have sold over 1000 sample packages
over the last several years...

If they don't like it I don't even bother to ask for the disk back.

Number of refunds over the last five years? 3

I have found that if you make a good product people won't just buy it
and return it. They will buy it and keep it.

On Aug 25, 2010, at 2:22 PM, AnotherScott2 wrote:

> You guys are right that marketing a $2000 product that can't be
> returned nor evaluated in advance is a herculean task. I think I