From cwsg@sevush.com Fri Sep 24 08:02:47 2004
Subject:RE: New B3 for Half Price!

Any product that is not a commodity but more of an emotional decision is
subject to the sales techniques you encountered.

> I've been following this discussion for a while and thought I'd give
> my 2 cents on the subject of dealer credibility. Let me preface this
> by saying that I've been in the sales business for about 15 years
> (high-end computing), so I'm drawing some parallels here to my own
> business.
>
> About 5 or 6 years ago my wife and I decided to buy a baby grand piano
> for our great room. We visited 3 or 4 piano showrooms in the local
> area, each one seemed to have an "exclusive" line of pianos. I had
> purchased "The Piano Book" to help me understand what to look for
> (btw, it's a *great* book for anyone interested in pianos and their
> history).
>
> Anyway, to sum up my experience in retrospect, I would compare the
> buying process with the worst sort of used car dealer experience that
> you can imagine. Here's the details: