From ynottnaro@yahoo.com Fri Jan 24 04:57:38 2003
Subject:Hammond Perspective/Opinion/posting vaccine

Wow....thanks for taking the time to chill out. Nice
to be called STUPID....MINDLESS....IGNORANT, TIRESOME,
CLUELESS all in ONE posting! I can only imagine how
much more diplomatic you would have been had you just
responded off the cuff when you were originally
inspired to.

Yes, opinions ARE like assholes. But what happened to
the customer is always right (one of the great mantras
of the service industry, something Hammond-Suzuki and
you seem to have decided had reached its shelf life)?
Guess we are ignorant trapped in our own LITTLE
worlds. If you care so much about our mind numbing
tirades, why not educate us a little bit? If we are
so off base about the price of the new Hammond,
ENLIGHTEN us. If Hammond really cares about our
little niche market, the one that is so small that
Clavia, Korg, Roland, Voce seem to be going after, why
did they repeat the same beating problem in product
after product? I may sometimes make kneejerk
reactions (this probably being one of them, but
frankly it was the most insulting piece of writing I
had ever seen outside of a Yahoo gameroom, and this is
supposed to be a friendly group) but generally I try
to think things through before speaking on
it....although obviously, I must be a backwoods
hillrod in this case. I'm sorry, but when I say they
are openly dismissive of this little self-absorbed
group of inconsequential consumers, I stand by that
statement 100%. HS has been inflexible in dealing
with me personally, whether it was needing a part
yesterday, and being forced to wait for them to ship
it to my tech (as opposed to me picking it up),
in-house techs calling to respond to a problem (even
when my Hammond tech tried to make that call first),
and in their general disregard for the complaints of
their product from an apparently insignificant portion
of the buying public, one that was so unimportant to
them that they only came out with a string of products
NOT geared for the spiritual market, you know, those
XBs, XB2s, XK2s, XM1s. Those other companies like
Clavia must have skipped the economics and
manufacturing classes that Hammond attended, otherwise
Clavia wouldn't be issuing free software or sound
updates...I mean, thats NOT HOW YOU RUN A BUSINESS!
Korg, issuing software revisions for their
organ....how ridiculous! Roland further refining
their product into even more affordable (and possibly
more appealing) formats?

Frankly, Mark, I was appalled at your posting. Nice
to be thought of as a whining, ignorant a-hole by
someone I've never met.

Thanks Buddy....
tony

PS...love to read something like this FIRST THING IN
THE MORNING. Truly sets the tone for the day. I just
have to wonder if you use the same tact in
re-educating some of the ignorant, clueless buyers for
the stores you rep to. If this group is not for the
"opinions" or rants or questions of its memebers,
maybe I joined the wrong group.

--- Mark Zyla wrote:
> > We're not worked up they're interested in THAT
> market;
> > we're annoyed they're not interested in OUR market
> and
> > in fact, openly dismissive of it.
> >
> Please guys, let¹s put this tired Hammond bashing to
> bed! Nothing is more
> tedious than wade through post after post after post
> and hearing these mind
> numbing tirades. If you¹re gonna write about
> Hammond¹s manufacturing,
> engineering or marketing plans at least take a class
> or read a book about
> economics, marketing or manufacturing processes.
> It¹s pretty obvious how
> clueless some of these posters are.
>
> As I mentioned, I¹m a manufacturers rep and one of
> our lines is H/S. I own
> and play an Electro, so I¹m not biased or offended
> by these rants. Opinions
> are like assholes, everybody¹s got one, but do we
> have to be subjected to
> it?
>
> The ³New B3² is an incredible feat of engineering.
> Far greater minds than
> mine in the music manufacturing industry as well as
> the elder voices of
> Hammond history and lore are amazed at how the
> Japanese have nailed the DSP
> technology to recreate the original tonewheel
> technology. Yes, the initial
> offering of this new technology is a little
> expensive, but it is not
> $20-30k, nor is it a product what was designed for
> us gigging Clonewheelers.
> The church and institution market for Hammond
> products is where the profits
> are generated to allow H/S to reinvest in R & D to
> create the ³New B3² So
> please no more whining about why we refuse to even
> think the technology is
> viable just because it¹s not in our niche market.
> Our own little universe
> of clones is an EXTREMELY small segment. How many
> CX3¹s VK¹s, Electro¹s or
> Voce¹s do you really think are being sold worldwide?
> Take a guess and
> divide it by 10 or so, and you may come close to an
> accurate number.
>
> The ³New B3² technology will trickle down into a pro
> product or two that
> will undoubtedly be worthy of the Hammond name.
> Just because it doesn¹t
> happen on our own personal timetable to suit our
> individual agendas is no
> reason to mindlessly rant or bash. Many perceptions
> members of this group
> seem to grasp of the realities of manufacturing and
> marketing niche products
> are at best laughable.
>
> I myself was a little disappointed to discover that
> H/S didn¹t have a new
> pro line product to introduce at NAMM as I was
> initially led to believe.
> But hey, that¹s life in manufacturing. I¹ve been a
> national sales manager
> for a pro audio company. If you ain¹t got something
> ready that was supposed
> to be you either pay the price of delayed project
> planning, or you shove a
> half baked product into the market pray that your
> marketing department can
> summon enough spin & bullshit to make it look like
> it can fly while your
> software engineers waste valuable time cobbling
> together unstable software
> that can invariably kill or cripple an otherwise
> good product.
>
> So I¹m begging you all to cease & desist stupid
> rants about this subject.
> Invariably, the most important reason we all belong
> to one or another group
> like this gets totally lost in the damn noise floor
> - it¹s the music stupid!
> Let¹s try to focus on what makes us happy and
> fulfilled rather than stuff we
> cannot control or worse yet, have no position to
> speak from. That¹s my rant
> and my story.
>
> m
>
> [Non-text portions of this message have been
> removed]
>

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