From mtneuman@mailbag.com Wed Nov 27 18:54:28 2002
Subject:Re: advice on keyboard stand - Quik-loc X lament

> I did not know therewere tow versions of these. I do not remember paying 200
> -250 for it. Maybe $179.00 or so. Thing is, I am not real hard on my
> equipment. Secondly, parts were not available. Their answer to my delemma:
> But a new stand! Hows that for customer service? I wouldn't buy another of
> thier products for this reason alone. I don't care how great a product may
> be. IMHO, without service, it's worth nothing.

I forget how much my IQ-3000 cost, but they (I forget who makes it, Ultimate?)
have *incrediable* customer support. Once, one of the plastic elbow things
cracked, I called the company and asked for a new one. They sent it to me with
no proof of purchase, no me sending in the old one, just on my word that I had
one and it cracked. Matter of fact they sent me *two*, "just in case you need
an extra!" I was floored.

-d