From vsedm@iMars.com Sat Jan 05 13:11:06 2002
Subject:Re: Korg CX3 Firmware

Bruce,

>The KORG contact info is not well-published, but it's not exactly a
>secret, either. If one goes to Switchboard (www.switchboard.com), inputs
>the word "KORG" into the Business Name field, and clicks on Search, 22
>results come up; the 21st item is KORG USA Inc. If, like me, you already
>know that KORG USA is somewhere in NY, adding "NY" to the State field
>results in only one item, KORG USA Inc. Either way, you end up with the
>number, 516.333.9100.

That's surprising! Is it really a support phone line, or simply a number
that distributors use to call the company and get informations..?

>This may not be as helpful to a Canadian such as yourself,
>however. Instead, you need to contact JAM Industries, Ltd. (Les
>Industries JAM, Ltee) at www.korgcanada.com, who distribute KORG products
>in Canada. They don't seem to publish their number on the site, but
>assuming that there is a Switchboard/Canada or similar Yellow Pages
>directory, you should be able to find it. They also provide email
>contacts on their support pages, categorized by need (parts, support,
>service, literature, etc.).

I contacted them, in the past. They are very kind, but are rather
distributing the products than supporting them. Anyway, I'm more
Yamaha-oriented for now and waiting for the NAMM to decide what to buy
next! :)

Well, Bruce, you are full of resources and it is really nice that make us
benefit from them!

Thanks again for all you do! :)

Etienne